Terms & Conditions

User Agreement:

This agreement contains the terms and purchasing policies regarding our website www.curaproxusa.com between you ('Customer' and / or the people that you represent) and Curaprox USA. Please read these online terms and conditions: they contain important information about your rights and obligations as well as the limitations and exclusions that may apply to you.

Any use of the Curaprox USA web site is subject to the user agreeing to the following TERMS AND CONDITIONS OF USE set forth by Curaprox USA. Please read this document in its entirety before purchasing any item through the Curaprox USA web site. If you disagree with any portion of this document, you may not use the Curaprox USA web site and should exit immediately. Without your consent, Curaprox USA will never sell or allow any third party access to your name, address, credit card information or other personal information except for the purpose of processing each order submitted through the Curaprox USA web site. We will however, release information to comply with law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Curaprox USA, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. You agree to pay all credit card charges, including any tax and shipping charges, incurred by your use of this service.

YOU UNDERSTAND FURTHER THAT UNDER NO CIRCUMSTANCES SHALL CURAPROX USA, THE CURAPROX USA WEB SITE OR ANY OF THE COMPANIES LISTED IN THE CURAPROX USA BE LIABLE FOR ANY DAMAGE TO YOUR COMPUTER OR YOUR SOFTWARE THAT MIGHT HAVE RESULTED HOWEVER DIRECT, INDIRECT OR INCIDENTAL FROM YOUR USE OF THE CURAPROX USA SITE OR ACCESS TO THE INTERNET.

Curaprox USA and Curaprox USA web site reserve the right to change the contents of this page and all pages in the Curaprox USA web site without notice.

CURAPROX USA ITSELF OFFERS NO WARRANTIES OF ANY KIND FOR ANY PRODUCT SOLD THROUGH THE CURAPROX USA WEB SITE.

And, although we make every effort to provide accurate, up-to-date information in these pages, we offer no guarantees about the accuracy of content contained herein.

By placing an order, you signify that you have read and understood this agreement and have agreed to the terms of its implications and its policies legally binding you according to the applicable laws and regulations.

Shipping

We try to ship as fast as we can (no more than a few days), but when we are experiencing high volume or a shortage, shipping might take longer. Orders placed on non-business days (weekends or holidays) will begin processing on the next business day. You will receive a confirmation e-mail when your order leaves our warehouse.

FLAT SHIPPING RATE:  Most small shipments to the continental U.S. will be sent by United States Postal Service (USPS) First Class mail at a flat rate of $4.95 per order.

FREE SHIPPING:  For orders over $200, shipping will be free.

Shipments to Alaska, Hawaii and any Overnight/ Express deliveries will incur additional shipping charges which will be charged to the customer's credit card at time of shipment.

We deliver to all 50 states in the USA but we do not ship internationally.

Orders Mailed to the Wrong Address

If your order is returned to us because the address you gave is wrong, we will contact you in order to get your new address. We will then request that you pay the full cost of shipping the products back to you. Unfortunately, in trying to keep our prices low for your benefit, we cannot afford paying shipping fees twice. The prices you pay for shipping are often already lower than what it actually costs us. Thank you for understanding.

Temporarily Out of Stock Items

If an item selected is temporarily out of stock at the time of your order, you will be notified via E-mail and advised of the expected shipping date of the back ordered item. Back ordered items are shipped as soon as they become available. Please be assured that you will not be charged for any item until it is shipped. If for any reason you wish to cancel a back ordered item, please contact us by e-mail.

Receipt of Goods by Customer

Please inspect goods upon delivery. Any damaged or missing items should be reported to Curaprox USA immediately. We always purchase shipping insurance so if you think your order was damaged during shipping, please let us know. All goods held by the customer for more than 30 days cannot be returned.

Returns

You may return any item you purchased from Curaprox USA. for a full refund of applicable charges within 30 days of the date records. The items must be in the original new condition with all materials, paperwork, accessories intact and in their original packaging. Items that are used or damaged may not be returned. Please note that shipping charges are non-refundable, unless we sent you the wrong item.

How to Return an Item

First notify us by e-mail of your intention to return an item. Include name, order number, order details. We will then provide you with instructions on how to return your product. Return shipping fees are to be paid by the customer unless we made a mistake with your order. Keep the tracking number for your records and send it to us by e-mail. The customer is liable for loss or damage that might happen during return transport. For your protection you might consider purchasing insurance for the value of the item returned.

We will notify you via e-mail of your refund once we have received and processed the returned item.

Method of Reimbursement

Once we receive the package and stated that the article meets our terms and conditions, we will refund the credit. If you purchased by credit card, your card will be credited for the full applicable amount. If you paid by check or money order, you will receive a check from Curaprox USA for the full applicable amount of the return by mail approximately 2 to 4 weeks after the returned product has been received.

How to Order   

Credit cards are required on all orders.

We accept MasterCard, Visa and American Express.

Online- you can order 24 hours a day, 7 days a week. It is safe, easy and convenient. Once you have decided upon a product or products, simply click on the "add to cart" button. When you are done shopping, fill out all billing and shipping information and then submit your order. Although you can order 24/7, we ship on business days only. Please note that shipping times vary depending on the destination.

You can also order by telephone and call us at 1-877-387-2779.  

You can email us your order at support@curaproxusa.com

Privacy and Security

Curaprox USA is committed to implement all the reasonable measures necessary to ensure the protection and privacy of your personal information.  Your personal information will never be sold, shared, exchanged or communicated to third parties. This information is collected in order to allow us to process your order.

Curaprox USA uses the Eurochoc Americas servers which utilize use Secure Sockets Layer (SSL), an advanced encryption technology that works with Netscape Navigator (versions 2.0 and higher), Mozilla, Microsoft Internet Explorer (version 3.0 and higher), and AOL (AOL 3.0 and higher). This encryption provides the best possible protection from unauthorized parties accessing any information you send to us.

The personal information you provide when you place an order, including your name, address and credit card number will remain completely confidential and is secured using the SSL protocol (Secure Sockets Layer). The SSL system encrypts information that you submit to us via shopping cart system to prevent such information from being intercepted and read as it is transmitted over the Internet.

We strongly recommend that you do not include sensitive information in your Emails to us due to the fact that Email is not encrypted and can be intercepted as it is transmitted.

Linking to other web sites

When you click on the link to another web site from our web page you are leaving the “curaproxusa” web site and we have no responsibility or liability for, or control over the privacy and personal information management practices of those web sites. We encourage you to read those privacy policies of the other sites to learn how they collect and use your personal information.

This policy may change over time to adapt to changes in our service, the development of technologies and laws. This policy was updated February 8th, 2010.

Contact Us         

Curaprox USA
4325 Indeco Court
Cincinnati, OH 45241 U.S.A.

Telephone: +1 (513) 871-9200
Fax: +1 (513) 871-9207
To Order please call +1 (877) 387-2779

Legal

Ownership of Site; Agreement to Terms of Use

These Terms and Conditions of Use (the “Terms of Use”) apply to the Curaprox web site located at www.Curaprox.com, and all associated sites linked to www.Curaprox.com by Curaprox, its subsidiaries and affiliates, including Curaprox sites around the world (collectively, the “Site”). The Site is the property of Curaprox Inc. (“Curaprox”) and its licensors. BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

Curaprox reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, Curaprox grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.

Content

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Content, contained on the Site is owned, controlled or licensed by or to Curaprox, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

Except as expressly provided in these Terms of Use, no part of the Site and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, Web site or other medium for publication or distribution or for any commercial enterprise, without Curaprox’s express prior written consent.

Accounts, Passwords and Security

Certain features or services offered on or through the Site may require you to open an account (including setting up an Curaprox ID and password). You are entirely responsible for maintaining the confidentiality of the information you hold for your account, including your password, and for any and all activity that occurs under your account as a result of your failing to keep this information secure and confidential. You agree to notify Curaprox immediately of any unauthorized use of your account or password, or any other breach of security. You may be held liable for losses incurred by Curaprox or any other user of or visitor to the Site due to someone else using your Curaprox ID, password or account as a result of your failing to keep your account information secure and confidential.

You may not use anyone else’s Curaprox ID, password or account at any time without the express permission and consent of the holder of that Curaprox ID, password or account. Curaprox cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.

Privacy

Curaprox’s Privacy Policy applies to use of this Site, and its terms are made a part of these Terms of Use by this reference. To view Curaprox’s Privacy Policy, click here. Additionally, by using the Site, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to the Site may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.

Disclaimers

CURAPROX DOES NOT PROMISE THAT THE SITE OR ANY CONTENT, SERVICE OR FEATURE OF THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS. THE SITE AND ITS CONTENT ARE DELIVERED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. ALL INFORMATION PROVIDED ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. CURAPROX CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. CURAPROX DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CURAPROX DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SITE AND/OR ANY CURAPROX SERVICES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE AND ANY LINKED SITES. YOUR SOLE REMEDY AGAINST CURAPROX FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.

Curaprox reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason; (2) to modify or change the Site, or any portion of the Site, and any applicable policies or terms; and (3) to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

Limitation of Liability

Except where prohibited by law, in no event will Curaprox be liable to you for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even if Curaprox has been advised of the possibility of such damages.

If, notwithstanding the other provisions of these Terms of Use, Curaprox is found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the Site or any Content, Curaprox’s liability shall in no event exceed the greater of (1) the total of any subscription or similar fees with respect to any service or feature of or on the Site paid in the six months prior to the date of the initial claim made against Curaprox (but not including the purchase price for any Curaprox hardware or software products or similar support program), or (2) US$100.00. Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you.

Indemnity

You agree to indemnify and hold Curaprox, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against Curaprox by any third party due to or arising out of or in connection with your use of the Site.

Violation of These Terms of Use

Curaprox may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Curaprox rights or property, or the rights or property of visitors to or users of the Site, including Curaprox customers. Curaprox reserves the right at all times to disclose any information that Curaprox deems necessary to comply with any applicable law, regulation, legal process or governmental request. Curaprox also may disclose your information when Curaprox determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

Governing Law; Dispute Resolution   

You agree that all matters relating to your access to or use of the Site, including all disputes, will be governed by the laws of the United States and by the laws of the State of Ohio without regard to its conflicts of laws’ provisions. You agree to the personal jurisdiction by and venue in the state and federal courts in Santa Clara County, Ohio, and waive any objection to such jurisdiction or venue. The preceding provision regarding venue does not apply if you are a consumer based in the European Union. If you are a consumer based in the European Union, you may make a claim in the courts of the country where you reside. Any claim under these Terms of Use must be brought within one (1) year after the cause of action arises, or such claim or cause of action is barred. Claims made under the separate terms and conditions of purchase for goods and services are not subject to this limitation. No recovery may be sought or received for damages other than out-of-pocket expenses, except that the prevailing party will be entitled to costs and attorneys’ fees. In the event of any controversy or dispute between Curaprox and you arising out of or in connection with your use of the Site, the parties shall attempt, promptly and in good faith, to resolve any such dispute. If we are unable to resolve any such dispute within a reasonable time (not to exceed thirty (30) days), then either party may submit such controversy or dispute to mediation. If the dispute cannot be resolved through mediation, then the parties shall be free to pursue any right or remedy available to them under applicable law.

Feedback

Please send any questions or feedback to support@curaproxusa.com.

Any feedback you provide at this site shall be deemed to be non-confidential. Curaprox shall be free to use such information on an unrestricted basis.

The information contained in this web site is subject to change without notice.